AsSertiveness in the daily business

tO be assertive does not mean to be rude or pushy

In this training we learn to understand what assertiveness means - to be able to express openly your opinion, give your statement, share your feelings withnoutpossibly  insulting or hurting the partner.

We discuss and role play the usual situations from everyday business - handling a negative client, negotiationg with an upset colleague or nervous business partner.

This training is designed for anybody who handles conflict situations and/or deals with problem solving situations.

I will gladly send you a detailed and specific proposal. Please let me know you are interested: info@dusanjilek.cz .