Communication
Service technician representing the company
Service technicians are ambassadors of the company. They are required not only to be experts but also good communicators to meet customers´ high expectations.
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The right way to write an e-mail
Lot of communication nowadays takes place in e-mails. It is crucial to apply the „7 C“ communication rules in the electronic mail.
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Czech and German style of communication and management in business
Historically, Czechs and Germans have very much in common. But in the business our communication style and management style differ significantly.
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How to deal with different types of people in business and in life
The other people are not strange. They are simply different. Learn the typology of communication styles.
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Czech and Austrian style of communication and management in business
Aspects of the Austrian and Czech style of communication and management in business.
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Effective communication in purchase
„The profit lies in purchase," say successfull businessmen.
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